Data Protection

Bustabit's Privacy Policy

Your personal data is a trust placed in us. Bustabit guarantees that every piece of your information is stored with the highest level of security and will never be used for any unauthorized purpose.

Last Updated: January 1, 2026
SSL encryption
Never Sold to Third Parties
Right to data control
Cookie Controls
Data Deletion Option
1

Introduction & Scope

Bustabit (bustabit.bet) is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains what happens when Bustabit What information is collected, how it is stored, and the purposes for which it is used.

By registering on our platform, playing games, placing bets, or using any of our services, you are deemed to have accepted this Privacy Policy. Please read it carefully before creating an account.

This policy Bustabitapplies to all services — including the website, mobile app, Live Casino, Sports Betting, and customer support. We comply with applicable data protection laws in Bangladesh and international standards.

In Brief: Your data is safe with us. We use information solely to improve our services and meet legal obligations — never to sell.

2

Types of Data Collected

Bustabit collects your information in several ways. Some is provided directly by you, while some is collected automatically as you use the platform.

A) Information You Provide Directly

  • At the time of registration: Full name, mobile number, email address, date of birth, residential address
  • During KYC verification: National ID number, copy of passport or driving licence, selfie or live photo
  • For Payments: bKash/Nagad/Rocket number, transaction records
  • When contacting support: What you write in chat or email

B) Automatically collected information

  • IP address and device information (model, OS, browser)
  • Login time, session duration & gaming history
  • Betting patterns & transaction history
  • Cookie & site navigation data
  • Referral source (how you arrived at our site)
Data Type Purpose of Collection Retention Period
Identity Information Account registration & KYC 5 years after account closure
Payment Information Transaction processing & fraud prevention As Required by Law
Gaming History Dispute Resolution & Service Improvement 3 Years
Device Information Security & Fraud Detection 1 Year
Communication Records Customer service quality assurance 2 Years
3

Purpose of data use

Bustabit We use your data only for specific, transparent purposes. We believe you have the right to know exactly how your information is being used.

  • Account Management: Registration, login, password reset, and account verification
  • Payment processing: Processing deposits & withdrawals securely
  • KYC and legal compliance: Age & identity verification, anti-money laundering
  • Customer Support: Resolving your issues quickly and effectively
  • Security: Detecting and preventing fraud, hacking, and unauthorized access
  • Service Improvement: Analysing user experience to continuously improve the platform
  • Marketing (Optional): Promotions and offers sent based on your preferences — only with your consent
  • Responsible Gaming: Identifying signs of problem gambling and providing timely support

Important: Bustabit Your data is never sold to advertisers or third parties. You can opt out of marketing emails at any time.

4

Data Storage & Security

BustabitYour data is stored on our servers with the highest level of technical protection. We follow internationally recognised security standards.

Security Measures

  • SSL/TLS Encryption: All data exchanged on the website is transmitted through encrypted channels
  • AES-256 encryption: Sensitive data stored in our database is protected with strong encryption
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account
  • Firewall & anti-fraud system: Suspicious activity is detected automatically
  • Regular Audits: Third-party security experts conduct regular system audits
  • Restricted access: Only authorised staff can access data on a need-to-know basis

Your Responsibilities: Keep your password and login details confidential. If you notice any suspicious activity, contact our support team immediately. Use a VPN when logging in on public Wi-Fi.

In the Event of a Data Breach Bustabit Affected users will be notified in a timely manner as required by law, and swift action will be taken to minimize any harm.

5

Sharing Information with Third Parties

Bustabit Your data is never sold. However, limited information may be shared with trusted partners solely to deliver specific services.

When Information May Be Shared

  • Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete transactions
  • KYC verification provider: Only the minimum information needed to verify your identity
  • Legal authorities: When required by a valid legal order under Bangladesh law
  • Technology Partner: Server hosting & security service providers — bound by strict confidentiality agreements
  • Analytics: Measuring site performance — using anonymous, aggregated data only

Each Third Party BustabitPartners are contractually required to comply with our privacy standards. They may only use data for specified purposes within a defined timeframe.

Rest Assured: No advertiser, data broker, or unrelated third party has access to your information. A full list of our partners is available upon request.

6

Cookies & Tracking Technologies

Bustabit-'s website and app use cookies and similar tracking technologies to enhance your experience and keep the platform secure.

Cookie Type

  • Essential Cookies: For login sessions and security — the site cannot function without these
  • Functional cookies: To remember language preferences and layout settings
  • Performance cookies: Tracks page load times and errors — all data is anonymised
  • Analytics Cookies: To understand which sections of the site are used most

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features. A cookie consent banner will appear on your first visit, letting you choose which cookies to allow.

7

Your rights

BustabitAs a user, you have full control over your own data. We respect these rights and make them easy to exercise.

Right to access

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your information be deleted under certain conditions.

Right to Restrict Processing

You can request that we restrict how your information is used for specific purposes.

Right to data portability

You can request your information in a structured, portable format.

Right to object

You can object to your information being used for marketing or profiling purposes.

To exercise these rights support@bustabit.bet Send us an email at the address provided. We aim to respond within 30 days. Some requests may not be fully fulfilled due to legal obligations — in such cases, we will explain why.

8

Protection of Minors

Bustabit Users under 18 are strictly prohibited from using the platform. We do not knowingly collect data from minors.

  • Date of birth is verified at the time of registration
  • ID may be requested for age verification in cases of doubt
  • Any account found to belong to a minor is immediately suspended and all associated data is deleted
  • Parents or guardians with concerns are welcome to contact us

If your child has accidentally created an account, please support@bustabit.betcontact us immediately. We will promptly close the account and delete all associated data.

9

Privacy Policy Updates

Bustabit We reserve the right to update this Privacy Policy when necessary — changes may be driven by service updates, legal requirements, or technological improvements.

  • For significant changes, you will be notified by email and SMS at least 14 days in advance
  • The date of changes will be noted under the "Last Updated" section at the top of the page
  • Minor updates will be reflected by updating the page only
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy

We recommend revisiting this page from time to time to stay informed of the latest policy.

10

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is always ready to help.

  • Email: support@bustabit.bet
  • Live Chat: Click the chat button in the bottom-right corner of the website
  • Response time: Usually within 24–48 hours

BustabitThank you for trusting -. Protecting your privacy is our highest priority, and it's a commitment we honour every single day.

Why trust us

Protecting Your Data BustabitOur commitment

Our commitment to privacy goes beyond words — we invest in the technology and processes to back it up.

Encryption

Bank-Level Protection

All your data on Bustabit is protected with AES-256 encryption — the same technology used by the world's leading banks.

Data Policy

Your Data Is Never Sold

We make a clear commitment — your personal data will never be sold to advertisers or any third party.

Control

Your Data, Your Control

View, update, or request deletion of your data at any time. You are always in full control.

Transparency

In plain & simple language

Cutting through the legal jargon, we explain in plain language exactly what data we collect and why — no hidden agendas.

Warning

Real-time security alerts

You will be notified instantly via SMS and email whenever a login from a new device or any suspicious activity is detected.

Audit

Regular security audits

Independent security experts regularly audit Bustabit's systems to identify and resolve vulnerabilities.

Safe Gaming

Trust us, play safely

Your data is completely secure at Bustabit. Open an account today and start gaming on Bangladesh's safest betting platform.

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